FAQ’s

FAQ'sFAQ’s

We put together a great list of frequently asked questions (FAQ’s) that we get from time to time by our clients. Take a moment and read through, and if you have any other questions you would like us to address, feel free to drop us a line and ask away!

Click on each FAQ title to read the answer.

What types of events are your specialty?
Kalifornia Entertainment is a group of true wedding specialists, experienced with all types of wedding celebrations and protocols. Weddings are our passion and make up over 75% of the business booked through us. The other types of events we do are high-end corporate functions, adult social functions (rehearsal dinners, anniversaries, retirements), school events, fashion events & shows, fraternity & sorority college events, store events, gym & fitness events, teen nights, bar & club events, and Bar/Bat Mitzvahs which all typically require a similarly high class approach and attention to detail.

 

Is your company LGBT friendly?
Absolutely! We do not care what your orientation is. In our eyes, love is love! We give you the same exact type of care and quality that any other type of wedding or event gets. There is no discrimination from us.

 

How would you define your style or approach to providing DJ entertainment?
Our presentations are polished and understated, marked by artistic mixing and a professional “cheese-free” approach to announcements and microphone work. Many DJs think that it is their job to put on a show and be the center of attention at the reception or event. We believe firmly that your wedding is your show, and we have no interest in taking the spotlight from you.

 

I don’t want the music at my wedding to be traditional wedding music. Can you do that?
Of course! We’re not at all attached to tradition – we’re here to incorporate the music you request, and to mix it in a way that will create the kind of wedding or event you’ve envisioned. Somewhere along the line, the phrase “wedding DJ” became a bad word, synonymous with cheesiness. We couldn’t be any further from that image.

 

How do you mix the music?
Mixing is a pretty basic skill for professional disc jockey, but how a DJ does it says a lot about his or her style. We mix music with the purpose of creating seamless transitions between songs and maintaining the energy and momentum on the dance floor. Mixing for us is something we do on the spot, based on the tempo and “feel” of the songs and the reaction of the crowd. We don’t treat your wedding or event like it’s our personal nightclub appearance, and we don’t use your wedding or event to test out remixes that no one recognizes.

 

Do you use party props?
No. Our performers do not dress in any type of costume or distribute funny hats and inflatable instruments. We do not harass your guests into joining us on the dance floor, nor do we teach people to dance, although the owner (DJ Kalifornia) is a long time BBoy and hip hop dancer that dances along side a local dance group, called Ground Control BBoys (pic of them together). So if you are looking for some dance tips, he can probably help you out. The only props you would see at your wedding or event are the ones used for the photo booth, if you chose to have that option.

 

How will I know who my DJ will be?
Generally speaking, you will always be dealing with DJ Kalifornia (the owner). If he is unavailable due to a prior booking, we have a list of other DJ’s that we recommend and have worked with that will offer you world class DJ services. We NEVER overbook and only focus on doing a single event per day.

 

Will you bring an assistant?
Short answer? Rarely. We may bring someone to operate our photo booth but generally, you will only have one person there. We see it as DJing a wedding is a one-person job. DJs who always bring an assistant do so because they don’t want to carry the equipment, or they want someone to fetch them drinks, or they want to break down and get out of there faster at the end of the night. We don’t believe that’s something you need to pay for.

 

How much do you charge?

Our rates for weddings range from $850-1300. We base our pricing on an objective structure that factors in what all you would like to have at your event without breaking the bank, and ensures consistency and fairness to all of our clients. We are not in the practice of subjectively pricing events based on our estimation of your budget — for example, we don’t price events higher if a client is using an expensive reception site or if they were referred by a well-known wedding planner. A complete and accurate price quote will be provided to you in our first email to you, and specific information on our pricing structure and services can be found on our Services page. Our prices are only estimates and base prices but usually are not too far from what you see on this website. We work with everyone’s budget, and can offer a more formal quote once we talk with our clients. One thing we will always stand by is that we give you more for your money than any other DJ business in Rochester, NY.

Please keep in mind that our back up DJ’s may charge a different amount if we are unavailable for your specific date as they conduct business on their own behalf.

 

What is included in the cost of my event?
Unlimited amount of performance time, setup time, breakdown time, any applicable taxes, and ALL equipment (including sound systems, wireless microphones and lighting) for weddings up to 300 guests. Our flat-rate pricing is refreshingly easy to understand — there are no hidden charges, and all fees are clearly stated in your contract. Pricing is extra if you need sound & audio for a ceremony or if you would like a photo booth.

 

Do you pay “kickbacks” for referrals?
At certain times of the year, we do offer either $50 or $100 referral fee’s to anyone who refers client to us and they sign a contract. We are however proud to have earned referrals and endorsements from the area’s best wedding planners, venues, caterers, photographers and other event professionals based solely on the outstanding service we provide.

 

Do you offer event lighting?
We provide top of the line lighting for all events, including uplighting, laser lighting, and intelligent club lighting at no cost to our clients. We do not, however rent out our lighting to people for their own usage.

 

How involved are you in helping us to plan our music?
Just as you pay a caterer for his or her expertise in food, you are paying Kalifornia Entertainment in large part for our expertise in music. We are more than willing to provide you with a multitude of suggestions based on your preferences, and we’re perfectly comfortable selecting most (or all) of the music if you aren’t interested in doing so. Our extensive knowledge of music enables us to work with your requests and create a mood that reflects your tastes while creating a great atmosphere for all of your guests. In addition, we specialize in addressing music “challenges,” whether combining multicultural musical styles or adapting unique or eclectic music tastes to the formality of a wedding or other type of event. Your DJ is always available to answer questions or assist you in choosing the songs that will reflect your vision of your special day.

 

How involved can we be in selecting music for our event?
We encourage you to be as involved as you would like to be! Most of our clients place great value on music and probably have very distinct ideas about what they want to hear. If you would like to select every song, we are happy to accommodate you. The majority of our couples, however, prefer to discuss with their DJ, in depth, their preferences and at least a few specific requests. We pride ourselves on listening to our clients and respecting their input and wishes, while providing additional suggestions and guidance when appropriate. Rest assured, you will never hear songs you have asked not to be played, or genres you’ve told us you don’t like.

 

What kinds of music are included in your collection?
Kalifornia Entertainment owns an enormous library of music in all formats, including international music for many different cultures and nationalities. We update our collection constantly, ensuring that we are able to provide the songs that our clients and their guests are currently enjoying. Furthermore, we work closely with our clients in selecting the music for their event, and will gladly acquire any commercially available song that we don’t already own, at no additional cost. Because of this, we can virtually guarantee that we will be able to accommodate any request.

 

Are any of your DJs fluent in other languages?
Yes, DJ Kalifornia is fluent in Italian and is also very experienced with Italian wedding traditions (announcing the Bomboniere, or making sure there are expressions of good luck such as “Per cent’anni,” Evviva gli sposa,” “Un bacio per la sposa,” and “Auguri.”) and music of many other cultures.

 

How do you dress for an event?
Our  typical “uniform” is a formal dark business suit or shirt & tie with appropriate accessories. If a tuxedo or other attire would be more appropriate for your event, simply let us know your preference. All visible tattoos are hidden from public viewing as well.

 

When do you arrive to set up for an event?
We like to arrive between 2-3 hours before the event to set up, do sound check and make sure everything is ready to go with no problems prior to the contracted start time of the event.

 

What kind of equipment do you use?
We use the highest quality professional-grade equipment available, from companies such as Pioneer, Rane, Korg, Electro Voice, Martin, Chauvet, American DJ, Mackie, and QSC.

 

How are emergencies handled?
We’re proud to have one of the most rock-solid emergency backup plans in the DJ industry. We take the responsibility of performing for a wedding or other private event extremely serious, and we are both contractually and ethically obligated to do everything possible to avoid emergencies. We have on-call DJ’s that we work with and have the ability to show up at a moments notice. That DJ is prepared with appropriate attire, equipment, and the music and paperwork for each wedding or event if need be. In addition, Kalifornia Entertainment has a full set of backup equipment in case of problems. We believe our system is the most comprehensive emergency backup plan in Rochester, NY, and we are fully insured to cover any mishaps or issues that may arise — a worthwhile investment into our clients’ peace of mind.

 

Are you insured?
Kalifornia Entertainment carries a full million dollar liability insurance policy and a $150,000 equipment policy. We are happy to provide you or your venue with a copy of our insurance policy and certificate upon request.

 

Will you present a contract at our initial meeting?
Yes. We will come prepared with multiple copies of the contract guaranteeing our presence at your event, and an accurate and inclusive price. We feel that providing you with a contract is respectful of your time and presents the opportunity for you to review its terms and ask questions if necessary. It also gives you, in writing, the terms of our offer, something that may not be guaranteed with other companies’ verbal promises. You also receive a digital scanned copy of the contract, with all signatures, dates, and deposit info for your record keeping once the meeting is over with.

 

What are the terms of payment if I book your services?
We do not request any type of specific down payment. We leave it 100% up to you as to what you want to pay or have the ability to pay when we have our first meeting to go over the contract. The balance then can also be paid off over time up until your event, or you can pay the balance off at the actual event itself. We understand that it can be difficult to make one large payment on the day of your event, so paying it off over time leading up to the event is very helpful to many people. Also, we DO NOT demand payment the second you get to the venue. We understand that there are a million other things going through your mind on your big day and the last thing you need to worry about is finding the DJ to pay them. We just ask that you pay the balance when ever you get the chance at some point during the event, whether it’s in the beginning, middle or very end.

 

What do you require from my event site?
We usually bring our own table to set up, but there may be times where one 6-foot banquet table, with linens, will be needed. We also require adequate power near where the DJ will be set up. Our equipment and lighting draws a lot of power, so having proper outlets that can handle this is suggested. No one wants a power outage or popped breaker in the middle of the most important day of their lives! If the venue does not have high power outlets, then we will need to know before hand so that the right type of equipment is brought that will not cause issues. An open WiFi connection is also a need depending on certain enhancements, like the Photo Booth. If no open WiFi is available, we have ways around this.

 

Can we speak with your previous clients?
We are more than happy to provide you with references upon request, who are more than happy to discuss the quality of our performance and customer service. You will not be asked to “cold call” people to check our references; we will be sure to let them know to expect your call. We want you to feel completely comfortable in researching our services.

 

Can we visit you at a performance?
Out of respect for the privacy of others on their special day, Kalifornia Entertainment does not permit prospective clients to “drop in” on a wedding. However, our references, online reviews, and the information we provide you in our initial meeting will speak volumes of our experience, style, and professionalism. You can always come see us also at any bar or nightclub events and residencies that we DJ at.

 

How do you maintain your great reputation while continuing to grow your company?
Simple: we are a values-based company and operate using a very standardized set of protocols, from communication to event preparation. We have a strict amount of core values that we follow. Because we’ve placed such a high emphasis on having an ethical business or working one on one with clients, we’ve been able to grow without sacrificing any of the quality for which we’re known. The diversity of our reviews and references is a testament to our company’s consistency.

 

Most importantly…why should I choose Kalifornia Entertainment for my event?
Simply put, we provide exceptional entertainment and the most accommodating and attentive customer care found in this industry, at prices that CAN NOT BE BEAT. We treat every client as family and make sure there are zero doubts about choosing us as your DJ entertainment company.